Emergency Service Response
From our base at Brierley Hill in the West Midlands and our team of technicians operating continuously throughout the greater midlands region, Henley Refrigeration Limited is strategically well placed to provide speedy and efficient response to those unforeseen emergencies.
Each member of our directly employed technical team are fully qualified, and are fastidiously trained to ensure they have up to date knowledge of current legislation to compliment the wealth of experience they have on all types of commercial refrigeration and air conditioning equipment.
Henley Refrigeration Limited is a specialist in the field of Hyrdocarbon refrigerants and have continously worked with this type of material for over ten years. All of our technical team are fully qualified to work with this product.
Our fleet of service vehicles is equipped with an extensive range of components to ensure a first fix is completed whenever possible.
An essential part of providing and maintaining the most effective possible service solutions for our clients, is working with them to manage their daily operations efficiently and coherently. The entire service team at Henley Refrigeration Limited are well accustomed and aclimatized to working to client specific service level agreements (SLAs), meeting demanding response criteira, monitoring and tracking key performance indicators (KPI's), and providing the necessary background information to ensure our clients are always kept up to date.
All technical team have or are working towards City & Guilds NVQ Level 2
All technical team have City & Guilds FGAS 2079
All technical team have CARE Certification for working with Hyrdocarbons
All technical team have Asbestos Awareness Certification
Continous in house training to ensure they are fully conversant with new equipment, practices and procedures. Our in house training programme is also continually monitored in line with our annual SAFEcontractor assessment.
365 day 24/7 emergency break down service
Fixed fee charges for integral units
Service Level Agreements
KPI Monitoring / Reporting
Fully equipped and stocked fleet of modern service vehicles
Hydrocarbon refrigeration specialists